Privacy policy

Contact

Grund der Kontaktanfrage

Our passion and appreciation go to the automobile. Our care and diligence are due to the security of your data. Here we inform you in detail how we process your personal data.

Name and contact details of the persons responsible for processing your personal data 
Responsible for data processing on this site is

Missing Car Register GmbH
Erbacher Tal 18
64646 Heppenheim
Germany (German)


Phone: +49 (0) 6252 60 300 25
Fax: +49 (0) 6252 60 300 27
E-mail: info [at] micare-ps [dot] com

Data protection officer


Since the appointment of a data protection officer is not required by law here, this has not been done.

Collection and storage of personal data as well as type and purpose of their use


Visit the website

When you visit our website www.micare-ps.com, your browser automatically sends information to the server of our website. This information is temporarily stored in so-called log files. The following information is collected without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Web page from which access is made (referrer URL)
  • the browser used and, if applicable, the operating system of your computer
  • Name of your access provider.

The data mentioned will be processed by us for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring a comfortable use of our website
  • Evaluation of system security and system stability
  • other administrative purposes.
  • However, we do not use the data collected here for the purpose of drawing conclusions about your person.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our justified interest follows from the purposes listed above for the collection of data. 

Use of our contact form

If you have questions of any kind or if you would like tips on stolen vehicles, we offer you to contact us using the form provided on the website. A valid e-mail address must be provided so that we know who sent the enquiry and can answer it. You may voluntarily provide further information.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntary consent.

The personal data collected by us for the use of the contact form will be automatically deleted after you have completed your request.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry will be stored and processed by us with all personal data resulting from it (e.g. your name, your enquiry) for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. Otherwise, processing is based on your consent pursuant to Art. 6 para. 1 lit. a DSGVO. It may also be based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, as we have a legitimate interest in being able to process your enquiries well.

The data you transmit to us in this way will remain stored by us until you request deletion, revoke your consent to storage or - e.g. if your request has been processed - the purpose for data storage no longer applies. Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Registration with your e-mail address / creation of a customer account

If you would like to use the specific offers of our website, you can register on our website. 

For general registration on our website, you will be asked to provide an e-mail address and a password of your choice.

We use the data you enter for the purpose of using the offer or service for which you have registered. 

We also use the e-mail address you enter here to inform you about important changes, for example in the scope of our services or in the event of technically necessary changes.

The data entered during registration will be processed on the basis of your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. You may revoke your consent at any time. An informal e-mail notification to us is sufficient for this purpose. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.

Registration of vehicles in the MICARE PS database

If you would like to use our database, the Missing Car Register, on a contractual basis, you can register a vehicle after registering with your e-mail address and password and agree on the service you require. 

The registration process is also described in a video at https://www.youtube.com/watch?v=V9UkkKZZOVc&t for illustration purposes.

In our registration form for the entry in the database, a lot of data about the vehicle to be registered is collected. As far as conclusions can be drawn about your person from this, it is also personal data (e.g. registration number). It is not absolutely necessary to enter the registration number in order to register on MICARE PS). 

In addition to the vehicle data, other personal data required for the conclusion of the contract, such as your name or address, are also collected. 

The following points must be completed in the form:

Vehicle type

vehicle details
(make, model, body shape, year of manufacture, colour, chassis number / VIN)

approval details
(First registration date, official registration number)

motorisation
(fuel, power, displacement, transmission type, speedometer display, speedometer reading)

vehicle pictures
(possibility to upload up to 10 images)

Technical Details/Equipment

vehicle details
(engine number, gearbox number, engine variant, cylinder arrangement, year of construction, colour, chassis number / VIN) 

Equipment and equipment
(Extras, Seat covers, Rims, Interior colour, Tyre manufacturer/ Tyre size Rims/ Rim manufacturer, Special individual features)

Contracts & Other

(leasing company leasing contract, insurance company, tracker & NFC chip identity yes/no)

theft

Details of the theft/ crime scene
(street, zip code, city, estimated time of crime from - to, description, reward)

Further details
(Police file number, police station, contact person, telephone number, street)

When registering a stolen vehicle, you will be asked for quality assurance reasons to upload a copy of the police theft report. The report will not be made available to third parties.

Overview of the

When registering a vehicle that has not been stolen, you can decide whether the vehicle will be displayed in the public database. 

If you check "Show this vehicle in search results", the following vehicle data will be made generally visible to the public.

  • Model
  • year of construction
  • first registration
  • Official registration number (if indicated)
  • status 

All other vehicle data stored in the database are only displayed to registered users (cf. par. 3 e) Registration of vehicles on MICARE PS). 

Personal data such as name or address etc. will not be disclosed to third parties at any time. 

For the conclusion of the contract, the following additional data will be requested from you to complete the registration: 

  • Company, title
  • First name, last name
  • date of birth
  • Street, house number
  • Postcode, city, country.

You can also enter a different billing address.

We use your personal data to substantiate, structure the content or change the legal relationship, to fulfil the contract or to enable or bill you for the use of the service.

Data processing takes place in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

We will only transfer personal data to third parties if this is necessary for the execution of the contract, e.g. to the bank commissioned to process the payment.

Once the contract has been fully processed, we will block your data so that it can no longer be used. After expiration of the tax and commercial storage obligations, we delete your data, unless you have expressly consented to further use of your data.

Payment via PayPal

On our website we offer a payment option via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg. If you pay via PayPal, the payment data you enter will be transmitted to PayPal. 

The transfer of data to PayPal is based on Art. 6 Para. 1 lit. a DSGVO (consent) and Art. 6 Para. 1 lit. b DSGVO (processing to fulfil a contract). 

You can revoke your consent to data processing at any time. A revocation has no effect on the effectiveness of past data processing operations.

Disclosure of data


Your personal data will only be passed on to third parties under certain circumstances. In the following we inform you about these conditions.

Consent

If you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we may pass on your personal data to third parties.

Representation of legal claims

Pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, we may disclose your personal data to third parties if this is necessary to assert, exercise or defend legal claims. If we have to assume that you have an overriding legitimate interest in your data not being passed on, we will not pass your data on.

https://www.instagram.com/about/legal/privacy/

Legal obligation

If we are legally obliged to do so pursuant to Art. 6 Para. 1 S. 1 lit. c DSGVO, we will pass on your data.

Contract

If the passing on of your personal data is legally permissible and this is necessary for the completion of a contractual relationship with you, we can pass on your data to third parties.

Cookies

We use cookies on our site. These are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your terminal device and do not contain viruses, Trojans or other malware. However, they do process data.

Information is stored in the cookie, which results in each case in connection with the specifically used terminal device. This does not, however, mean that we will immediately become aware of your identity.

On the one hand, the use of cookies serves to make the use of our services more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages on our website. These are automatically deleted after leaving our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your terminal for a specific period of time. If you visit our site again to make use of our services, it is automatically recognised that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies in order to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see point 5). These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and the interests of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. You can also set your browser so that cookies are always deleted when you close your browser. The complete deactivation of cookies may result in you not being able to use all the functions of our website.

Google Services

Google Analytics


We use Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as "Google" (https://www.google.de/intl/de/about/), for the purpose of tailoring our website to meet your needs and continually optimising it. Pseudonymised user profiles are created and cookies (see section 6) are used. The information generated by the cookie about your use of this website such as

Browser type/version used operating system Referrer URL (the previously visited page) Hostname of the accessing computer (IP address) Time of the server request are transferred to a Google server in the USA and stored there. This information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for market research purposes and to tailor these Internet pages to meet specific needs. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of third parties. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

You can also prevent Google Analytics from collecting this data by clicking on this link.

(https://tools.google.com/dlpage/gaoptout?hl=en) click. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website. The opt-out cookie applies only to this browser and only to our website and is stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=en).

Google Maps

On our contact form we use Google Maps. Google Maps is offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Maps stores your IP address in order to be able to offer the corresponding functionalities. This data is usually transferred to a Google server in the USA and stored there. We have no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offer and an easy retrievability of the addresses given by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Script Libraries - Google Web Fonts


This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faqund in Google's privacy policy: https://www.google.com/policies/privacy/.

MaxCDN (BootstrapCDN)
On our website we use MaxCDN (BootstrapCDN), a CDN from NetDNA, LLC, 3575 Cahuenga Blvd. West, Suite 330, Los Angeles, CA 90068, USA. CDN shortens the loading time of common Java script libraries and fonts because the files are transferred from fast, local or underutilized servers. Among other things, your IP address is transferred to MaxCDN. 

Both providers operate servers in the EU, but it cannot be ruled out that your browser may also access servers outside the EU. The contents of our service and communication are not handled via CDN. You can install a Java Script blocker in your browser to prevent the execution of Java Script as a whole. You can find more information about the data protection of the providers at https://www.bootstrapcdn.com/privacy-policy/.

The use is in the interest of a uniform and appealing representation of our on-line offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

 

Social media

Facebook, Twitter, Instagram and YouTube


In the footer of our website we link to our respective appearances on Facebook, Twitter, Instagram and YouTube. The corresponding buttons do not transmit any data to the mentioned social networks. Only when you press the buttons will you leave our website and be redirected to our sites on the social networks you clicked on. You will then no longer be on our website, but on the website of the social network you clicked on. Depending on your settings in your browser or in the social network, personal data about you will be collected there.

Please refer to the respective pages for information on the respective data protection regulations of the providers there. These can currently be found for

Facebook at https://www.facebook.com/about/privacy/


Twitter at https://twitter.com/privacy


Instagram at https://www.instagram.com/about/legal/privacy/


YouTube in Google's general privacy policy at https://policies.google.com/privacy?gl=DE&hl=en#infocollect.
We link to the aforementioned social media offers on the basis of Art. 6 Para. 1 S. 1 lit. f DSGVO in order to make our offer better known. This purpose is to be regarded as a legitimate interest within the meaning of the DSGVO. The respective providers are responsible for the data protection-compliant operation of the aforementioned social media sites.

AddToAny


We use functions of AddToAny (static.addtoany.com). These offer the possibility to share content in social networks. Cookies are set. The generated data is transferred to AddToAny and processed. You can contradict the use of your data for the future by using an "Opt Out Cookies". Information about AddToAny's handling of personal data can be found at https://www.addtoany.com/privacy.

Rights of concerned

As a data subject, you have the following rights, depending on the circumstances of the individual case:

Information

According to Art. 15 DSGVO you are entitled to request information about your personal data processed by us. In particular, you may request information about 

  • the processing purposes
  • the category of personal data
  • the categories of recipients to whom your information has been or will be disclosed
  • the planned storage period
  • the existence of a right to rectification, erasure, limitation of processing or opposition
  • the existence of a right of appeal
  • the origin of your data, if they have not been collected by us
  • the existence of automated decision-making, including profiling and, where appropriate, meaningful information on its details;    

Correction 
Pursuant to Art. 16 DSGVO, they have the right to demand the following:

  • immediate correction of incorrect personal data stored by us 
  • Immediate completion of your personal data stored with us;
  • deletion


According to Art. 17 DSGVO you are entitled to demand the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information for the fulfilment of a legal obligation for reasons of public interest to assert, exercise or defend legal claims;

Restriction


Pursuant to Art. 18 DSGVO, you are entitled to demand that the processing of your personal data be restricted if 

  • the correctness of the data is disputed by you
  • the processing is unlawful, but you refuse its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims you have objected to the processing pursuant to Art. 21 DSGVO;


Data transferability


Pursuant to Art. 20 DSGVO, you have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request its transmission to another responsible person;

Withdrawal


In accordance with Art. 7 para. 3 DSGVO, you have the right to revoke your consent to us at any time. Thereafter, we may no longer continue the data processing based on this consent in the future. This does not affect the legality of the processing up to this point in time;

Complaint


According to Art. 77 DSGVO, you are entitled to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or the registered office of our company.

Right of objection


If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right, pursuant to Art. 21 DSGVO, to object to the processing of your personal data if there are reasons for doing so which arise from your particular situation or if your objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without you having to state a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to info[at]micare-ps [punkt]com. 

Data security


We use SSL or TLS encryption on our site. "TLS" stands for Transport Layer Security, the predecessor "SSL" stands for "Secure Socket Layer". This encryption improves the technical security of the site and serves to protect your personal data during transmission. You can tell whether a page of our website is transmitted in encrypted form by the "s" in https:// and by the fact that a closed lock is displayed to the left of it in the status bar of your browser.

We also use other suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

Modification of this Privacy Policy


It may be necessary to amend this data protection declaration, for example due to further development of our website or the offers on our website as well as due to changes in legal or official requirements. 

You can find the current data protection declaration on our website at https://www.micare-ps.com/de/datenschutzbestimmungen. It can be accessed and printed out by you at any time.

Status March 2019